Privacy Policy

We are committed to respecting the personal privacy of individuals and maintaining the highest level of site security.

Personal Information

Most areas of the site can be accessed without any need to provide us with personal identifying information. We collect personal identifying information only when:

  • Realtors sign up for RealEstate411™ services
  • Interested real estate prospects complete the "contact us" form

We will use this information to:

  • Register realtors for RealEstate411™ services
  • Send marketing communications to either realtors or interested real estate prospects
  • Respond to questions or suggestions by either realtors or interested real estate prospects

Except as might be required by law, we will not share any information we receive with any outside parties or third-party companies.

Information collected is protected under the Federal Privacy Act and adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA). We will retain the information at our discretion for as long as necessary to provide you with the products and services you have requested.

Recipient Information

Individuals who interact with the RealEstate411™ SMS system will have their phone number logged on file. This information will be provided to the RealEstate411™ client for e-mail, text or phone call follow-up. RealEstate411™ clients must indicate "Standard text message rates apply" to avoid liability on all SMS call-to-action collateral, to stay in compliance with the Canadian Wireless Telecommunications Association (CWTA).


RealEstate411™ makes every reasonable effort to protect against the loss, misuse and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced.

As with most Internet sites, the Web site collects a variety of technical data, including IP addresses (a unique number that identifies your access account on the Internet), domain and Web browser information. We do not log the specific identity of visitors. Technical data is used only to create broad demographic summaries of Web site usage and Web site activity (such as average time spent and pages viewed) to assist us in providing useful content that is tailored to be of most value to our users. For example, we use the information to: give the developers of the Web site information that is useful in determining appropriate new features, content, and services; and to provide advertisers, partners and clients with aggregate - not individual - information about our user base.


RealEstate411™ reserves the right to modify or amend this Privacy Statement at any time and for any reason.


For questions or comments regarding this policy please contact us by email at To learn more about our commitment to protect your privacy, please review Canada's Privacy Act or the Personal Information Protection and Electronic Documents Act (PIPEDA) which can be found at